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Purchasing

Membership on the Site is free. Concept does not charge any fee for browsing on the Site. Prices are charged against actual purchases made. All prices are indicated against each item featured in the online shop. Prices of products purchased online need not necessarily be the same as prices of identical products purchased from a terrestrial store.
Depending on availability, purchases may be made either directly through Sarraf Group or through the assistance of our online personal shoppers. Online purchases from this section of the website may be made by any resident world wide. We are able to deliver online purchases to other places at this time, but invite our clients to visit a Sarraf Group stores.

Product Availability

Sarraf Group products available for purchase online include handbags, jewelry, Handicrafts , Carpets and gifts. All products are subject to availability; and we reserve the right to limit the quantity of products we supply; supply only part of an order or to divide up orders. We also reserve the right to alter the terms or duration of any special offers or sale promotion. We will inform you if we are unable to fill your order. Each client may make online purchases of up to four items per style.

Pricing

Prices displayed on the Sarraf Group’s website are quoted in U.S. dollars. While we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of the merchandise you have ordered, we will give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, we will treat the order as cancelled.

Title to products you order on this website and risk of loss or damage to products, passes to you upon delivery, provided that we have received payment in full for the products.

Sarraf Group online offers price adjustments for online purchases on first markdown only. Specifically, if an item has been reduced from its full price, we will credit you the difference. A price adjustment request must be made within 10 days of the order date for the price adjustment to be honored. Please contact us by sending an email to assistance@sarrafgroup.com .we will refund the adjusted amount in the original form of payment. Please note that a different price adjustment policy may be applicable for in-store purchases.

Payment

Sarraf Group accepts the following forms of payment for online purchases:

  • Visa
  • MasterCard
  • American express
  • Citi Bank
  • Bank to Bank payment(Telegraph Transfer)

The transaction will be charged to your credit card only after we have verified your card details, received credit authorization and confirmed stock availability, and your order is ready to be shipped. Your credit card will not be charged at the time you submit your order.

Sales Tax

Sarraf’s charges state, local and county taxes on online transactions, as required by applicable laws.

Please note that your on-screen transaction total reflects estimated tax. The actual sales tax will be calculated when your order is shipped and may vary from the estimated tax.

Authentic Sarraf Group Guarantee

We guarantee the authenticity of all products purchased through Sarraf Group online.

Sarraf Group products are crafted with the highest quality materials, design and workmanship. All Sarraf’s products are made in India

Errors and Inaccuracies

Our goal is to provide complete, accurate, and up-to-date information on our website. Unfortunately, it is not possible to ensure that any website is completely free of human or technological errors. This website may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and product information. We reserve the right to correct any errors, inaccuracies or omissions, including after an order has been submitted and to change or update information at any time without prior notice.

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