Q	What products offers Sarrafgroup.com?
A	We offer quality products such as Jewelry ,Handicrafts, Textiles , Gemstones, Paintings, Antique Jewelry of the best Quality and Designs with the Competitive prices .
Q	How do I contact?
	Via Mail to  antiquariat@sarrafgroup.com
A	By phone at 91 141 2634986
	Fax to 91 141 2635653
Q	How do I look for a product quickly?
A	To activate it you can type the name of the desired product in `space at the bottom left on the menu bar.
Q	What is the origin of products in the store?
A	We are the manufacture having our own units of the products sold through the Sarrafgroup.com, which is why the provenance of these is from Manufacturer  and each of these is accompanied by a guarantee valid through their specifications.
Q	I would love some of your products? How can I do?
	You can purchase any product on this site and we'll send you to who you want.
	Making a gift through Sarrafgroup.com  is very simple:
	Add to cart the goods desired;
A	Once completed the order, which indicates the shipping address of the recipient of your precious gift;
	Send your message of greetings in the space provided at the bottom of the order form: the transcript for you in a greeting card that put in the box.
Q	Prices include VAT?
A	No, the prices are VAT Exclusives. (As applicable as per NOMS of governing rules ).
Q	In addition to the price that I see, there are other charges to be paid?
A	The price is excluding VAT at that is applied if any. In addition to this there are other costs that affect the transport costs:
	As per the destination of the goods we can provide to the clients at the same
Q	What are the methods of payment accepted?
A	With credit cards (VISA , MASTRO , AMERICAN EXPRESS,ETC), Bank Transfers, PayPal , T/T , L/C  and in a secure manner.
Q	Do We ship world wide ?
A	YES, we can export the goods all around the world with the good delivery systems Like UPS , DHL and many others .
Q	What should I enter data to make a purchase?
A	Usersame, Password and E.mail for the original purchase and will be reused for the next.
	Personal Data such as name & surname,  Telephone and Address.
	The data for billing if the bill of sale should be headed to a Different Company.
	Data for the Left if the data are sending all `different than personal ones.
Q	Why should I sign up before an order?
A	You must register because it helps manage the site and we will make it easier to shop.
	Username&Password Simply insert fact once your data and these There will be replicated to every purchase the simple insertion of personal secret & Username & Password
	There seems also to add that registration is completely free and does not imply any obligation they use by third parties.
Q	I do not remember username or password?  What do I do?
A	No Problem .  Simply enter the field in `affixed your e-mail with which you have registered and send us we will provide the link to reset the password .
	In a short time receive a message with your information.
Q	If I become a registered user I receive e-mail you do not want?
A	Absolutely not, in fact, we created a Unique database for the our customers to decide whether or not to receive e-mail promotions. The e-mail included in the registration services only to us to be able to communicate with you when the goods are shipped or communicate any problems.
Q	My personal data are protected?
A	VIEW PRIVACY POLICY
Q	I sent the order, what should I wait?
A	The order will be sent soon after checking the availability of goods and the correctness of any procedure of Avilibality. The Process takes on average from 24 to 48 hours. To work on   As soon as we get the order we notify the customer about the delivery and product via Email or the contact information provided by the client
Q	How can I get a printed receipt of my order?
A	Once you order will include one page of` Order made `` at this point will receive in your inbox confirm the order with all details
Q	I would follow and be informed on my Delivery As I?
A	Together with sending e-mail confirmation is given the details of  consignment with the official site of Carrier to trace the route of the your packages.
Q	I have a complaint to be done, to whom I Contact?
A	Not just for complaints, but for any other need on the site and our products, please contact us via mail, fax and telephone. CONTACT US
Q	Can I use my PC and my connection to the Internet to make purchases with my friends?
A	Certainly as long as you pay attention to data entered by us accurately for  Billing & sending.
Q	May I put my e-mail address to register or to make purchases to relatives or family members?
A	No. The e-mail is strictly personal and uniquely identifies a single registered